At Seniors Plus, we understand that your satisfaction extends far beyond the purchase of our premium adjustable beds, mattresses, recliner chairs, and uplift chairs. That's why we offer an exceptional after-sales service, dedicated to providing you with continued support, comfort, and peace of mind long after your initial purchase.
Our team of knowledgeable technicians possesses extensive experience in handling adjustable beds and recliner chairs, ensuring perfect assembly and preparation for immediate use. Going the extra mile, the dedicated team offers a comprehensive demonstration of the product’s functionalities, providing clear guidance on operating various settings and features.
This personalised approach instils confidence and comfort in seniors and people living with disabilities, empowering them to independently utilise their newly acquired adjustable bed or recliner chair, thereby improving their overall well-being. With Seniors Plus’ complimentary installation and demonstration service, customers can enjoy the benefits of their chosen products without any hassle, knowing that reliable after-sales support is readily accessible.
At Seniors Plus, we understand that upgrading to a new adjustable bed or mattress can often involve the challenge of disposing of the old ones. That’s why we offer a convenient and hassle-free service of removing old adjustable beds and mattresses for our customers.
As part of our comprehensive after-sales support, we take care of the entire process, making it easier for seniors to transition to their new sleep solutions. Whether it’s a single bed or a complete bedroom set, we ensure that the removal process is efficient and carried out with utmost care.
We look after our customers after they buy products from us! If you experience any issues with beds, mattresses or recliner chairs – No company offers this service. Admittedly, adjustable beds and recliner chairs have lots of mechanical components. Things could go wrong e.g. bed head could get stuck, vibration could go very noisy, remote doesn’t work etc.
Our after-sales service includes comprehensive maintenance and repair options to keep your adjustable bed, mattress, recliner chair, or uplift chair in optimal condition. Whether it’s a routine inspection, a necessary repair, or the replacement of any components, our technicians will handle it with the utmost care and professionalism.
In addition, we will address your queries and concerns promptly. Our friendly and dedicated customer support team is available to assist you with any non-technical enquiries you may have. Whether you need assistance with warranty information or delivery tracking, or simply have a question about our products, our knowledgeable representatives are here to provide you with clear and comprehensive answers. We strive to ensure that your experience with Seniors Plus by Sleep Hive is seamless and enjoyable from start to finish.