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The My Aged Care website is an online service that provides information about aged care, including eligibility for the Home Care Package (HCP).
My Aged Care is a program that provides support to people who need help with their daily living needs. This could include assistance with personal care, housekeeping or meal preparation. This program is available to people eligible for the Age Pension and who have a permanent disability. You can also get this service if you are in residential aged care or if you live in your own home and need assistance from someone else to do your daily living activities.
The process could be confusing so we will summarise a step-by-step for you.
Step 1: Check if you are eligible
You can also visit Where To Start on My Aged Care website.
Are you eligible?
You may be eligible if you have:
- noticed a change in what you can do or remember
- been diagnosed with a medical condition or reduced mobility
- experienced a change in family care arrangements, or
- experienced a recent fall or hospital admission.
To find out if you are eligible, the first step is to check if you meet the requirements for an assessment. You can click the button below to do that.
Who qualifies for assessment?
To qualify for assessment, you must meet some needs and age requirements. These check:
- how much assistance you need with some everyday tasks
- that you are 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people).
Note: If you are on a low income and homeless or at risk of being homeless, and aged 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people), please call the My Aged Care contact centre on 1800 200 422 to discuss your situation.
My Aged Care website has a great tool for you to check if you are eligible. You can visit this link to do an Assessment Eligibility Checker.
Step 2 Apply for an assessment
If you meet the requirements, you can apply for an assessment online.
A trained assessor will then visit you at home to carry out an assessment. They will talk to you about your circumstances and needs and work with you to identify what services might suit you best.
Step 3 Find out your assessment outcome
After your assessment, you will find out if you’re eligible for government-funded services – and if so, which ones you’re eligible for. Depending on the assessment you’ve had, you will determine your assessment decision at different times.
Please visit What happens after assessment for more information.
How can Seniors Plus help you?
Most of Seniors Plus products are designated as Class 1 medical devices because they incorporate CELLIANT®, a textile technology that converts body heat to infrared energy and Whole Body Vibration therapy.
You can learn more about the health benefits of our adjustable beds from this article, “Adjustable Beds for Seniors – A Practical Guide“.
If you have any questions about our solutions, please feel free to CONTACT US. We are here to help you.
